NeroMerch is a platform that respects the rights of intellectual property owners and does not tolerate any infringement of their works. We encourage our users to report any case of possible violation of their rights or the rights of others.

How to report a copyright infringement

If you believe that your work has been copied or used in a way that constitutes copyright infringement, please send a detailed and specific complaint to help@neromerch.com, including the following information:

  • A description of the copyrighted work that you claim has been infringed
  • Identification of the material that you claim is infringing or is the subject of infringing activity, and information sufficient to permit us to locate the material
  • Your name, address, telephone number and email address
  • A statement by you that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law
  • A statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act on behalf of the copyright owner

How we respond to a valid DMCA notice

Upon receiving a valid DMCA notice, NeroMerch will promptly investigate the matter, take appropriate action, such as removing or disabling access to the material, and notify the user who posted or uploaded the material.

How to submit a counter-notification

If you believe that your content was removed or disabled in error, you can submit a counter-notification to help@neromerch.com, providing the following details:

  • Your signature (physical or electronic).
  • The details of the content that was taken down and where it was located before we took it down.
  • A statement, under penalty of perjury, that you are sure that we removed or disabled your content by mistake or misidentification.
  • Your name, address, phone number, and email address.